- Introduction
Smart Ledger Solution values the privacy and confidentiality of our clients. This privacy policy explains how we collect, use, and protect the personal information provided by businesses and individuals who engage with our services. By using our services or accessing our website, you agree to the terms outlined in this policy.
- Information We Collect
We collect the following types of information from our clients:
- Personal Information: Name, email address, phone number, company name, company location, and other contact details.
- Business Information: Company size, number of employees, financial transactions, tax details, and other business-related data necessary for providing our services.
- Payment Information: While we do not handle payments, we may collect billing information necessary for invoicing and service fees.
- Communication Data: Any correspondence between us, including emails, messages, and feedback.
- How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To deliver our accounting, bookkeeping, and consultancy services, including financial reporting, tax preparation, and business advisory.
- Communication: To respond to inquiries, send updates about services, process requests, and communicate billing details.
- Improvement of Services: To improve the quality and relevance of our services by analyzing user feedback and service usage.
- How We Protect Your Information
We implement various security measures to ensure the protection of your personal and business information:
- Data Encryption: We use industry-standard encryption to protect data during transmission.
- Access Control: Only authorized personnel have access to your information.
- Secure Storage: We store your data securely on protected servers.
However, please note that no data transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
- Sharing Your Information
We do not sell, rent, or lease your personal or business information to third parties. We may share your data in the following circumstances:
- With Service Providers: Third-party service providers who assist us in providing our services (e.g., IT support or payment processors) may access your information, but they are obligated to keep it confidential.
- Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to law enforcement or government authorities.
- Your Rights
You have the following rights regarding your information:
- Access: You can request access to the personal and business information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your information, subject to legal or contractual obligations.
- Opt-Out: You may opt out of receiving marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.
- Retention of Data
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
- Changes to This Privacy Policy
We may update our privacy policy periodically. Any changes will be posted on this page, and if significant changes are made, we will notify you through email.
- Contact Us
If you have any questions or concerns regarding this privacy policy or the handling of your personal or business information, please contact us at:
- Email: info@smartledgersolution.com
- Phone: +92 000 000000
